Service Overview
Run consumes 66 percent of enterprise IT budgets, change gets 34 percent (McKinsey with Serviceware, March 2026). Automation debt does not appear on any balance sheet, and it compounds: knowledge held hostage in people, error multiplication at every manual handoff, a speed tax against automated competitors, and budget cannibalization year after year. At the same time 80 percent of CIOs see AI revenue potential while 24 percent report measurable returns (IBM Institute for Business Value, 2026). This engagement puts both on one page: it measures where the money and the hours go, reviews every AI pilot for kill, fix or scale, and produces a business case and a twelve month plan the CFO accepts.
What's Included
- Automation debt exposure: manual hours times fully loaded cost per process and system
- AI portfolio review: every pilot scored on technology, organisation and governance, decision kill, fix or scale
- Business case with savings curve per year and FinOps quick wins
- Twelve month deployment plan: 20 percent of manual workflows per quarter, ops to innovation ratio as board metric
- Admin to build ratio for developers and engineers, maintenance versus innovation split
What you get
- A baseline the CFO or COO signs
- A pilot portfolio decision: kill, fix, scale
- A savings curve with owners
- Ops to innovation ratio on the board dashboard
Format
Data driven: cost and time baseline from your ticket, HR and cloud data, portfolio review with the owners, business case and twelve month plan signed with the CFO.
Who it is for
CFO, CIO, COO, Head of AI, Head of IT Finance